Frequently Asked Questions About Equipment

Can I send in a tool for repair?

Yes. If we are unable to repair your equipment here, we will search for a source that can handle the repairs needed. Upon finding a suitable repair source, a quote will be generated for your approval before any repair work is performed.

If my equipment is rejected and I want a replacement, can you quote a replacement?

Yes. If we are unable to repair your equipment here, we will search for a source that can handle the repairs needed. Upon finding a suitable repair source, a quote will be generated for your approval before any repair work is performed.

Can you resurface granite plates to meet Federal Grades?

Yes. We are fully equipped to grind and resurface your granite / quartz plates to meet even the tightest specifications.

Can you calibrate my Coordinate Measurement Machine (CMM)?

Yes. We do a verification calibration. This is a special calibration that ONLY does a verification that your CMM is within specifications. It does NOT re-calibrate your CMM back within tolerance if found out of specifications. Why use this service you ask? Well, IF your CMM hasn’t been moved or subject to heavy vibrations or experienced a hurricane activity then more than likely it will be, and remain, within specifications for several years. Having a Mfr representative come down to calibrate your CMM will typically cost $1100-1800 if not more while a verification calibration can cost less than $400.

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